ULA Annual Conference 2025

Libraries are essential, but ensuring decision-makers recognize their value requires effective advocacy. This hands-on session will equip participants with practical tools to confidently share their “library story” with legislators and community leaders. Attendees learn the importance of different types of advocacy including grassroots, relational, and institutional, while busting common myths, such as whether public employees can engage in advocacy. Through practical, interactive exercises, and peer storytelling, participants will refine their messaging, align their advocacy with policymakers’ priorities, and leave with the knowledge, tools, and confidence they need to take effective action. Whether you're new to advocacy or looking to refine your approach, this workshop will provide the skills, confidence, and strategies needed to champion your library effectively.

Supervisors, Directors, and elected officials often assume that those who are constantly moving or talking are the best leaders - but are they? This presentation explores effective library leadership as an exercise in finding the balance between working to understand, mitigate, or avoid significant challenges, acting quickly and decisively in crisis situations, and deliberately making consistent, measured progress toward organizational goals. In particular, the presentation relies on Martin Gutmann's Action Fallacy principle (our society's incorrect belief that good leaders move when others are paralyzed, and that this action is the ultimate indicator of the effectiveness) to show the need for wholistic leadership. Presentation and discussion will discuss relevant scholarship, shared library experiences, and best practices surrounding library leadership.

We will discuss the principles of experiential learning and how they can be applied to the development of student leads. These principles provide a strong foundation for enhancing the roles of student employees. Promoting student employees to lead positions can increase efficiency, collaboration, and connection within the workplace while fostering the lead student’s personal and professional growth. Student employee co-presenters who have been promoted to a lead position will tell their stories, highlighting how these roles have helped them develop leadership skills, refine their job competencies, and prepare for their future careers.

Library workers experience high levels of stress for a variety of reasons, such as increased public scrutiny, book challenges, budgetary constraints, and toxic interactions with patrons and co-workers. In addition, many libraries face severe staffing shortages, requiring library workers to take on added responsibilities, often with little to no additional compensation. As a result, burnout in the library profession is on the rise. As many of these stressors are caused by outside influences, what can an individual library worker do to decrease burnout and find inner peace? This session explores the importance of self-care for the overworked, stressed-out library worker. Topics addressed include developing mindfulness practices, engaging in physical activity, fostering supportive relationships, and creating uplifting physical environments. Come learn why self-care is not the same as self-indulgence but is an essential (and often overlooked) aspect of professionalism.

Libraries are a trusted, neutral place for accurate information in our communities. Learn how to become a Certified Designated Organization to offer assistance finding affordable health insurance on the healthcare marketplace. Our session will cover the pros and cons, tips for success, the training and resources available, successful onboarding for staff, and how to register.

How do we move beyond the performative and truly engage with the communities whose land we occupy? Reparative work goes beyond a basic show of support for underrepresented communities and intentionally collecting authentic voices. Building trust between libraries and communities starts with reciprocity, the act of giving back, sharing, being accountable, and developing consistent cultural connections. Beginning with a growth mindset, respecting the diversity found in humanity, and practicing humility are essential starting points to building trust and respect. Being proactive in building connections, working with a cultural liaison, centering marginalized voices, and creatively using new technology are methods to build relationships based on mutual respect. With trust comes expanded access for all users and creates a more inclusive library.

This session will highlight how The Salt Lake City Public Library supports teens transitioning to adulthood. We’ll explore partnerships, resources, and programs designed to help teens prepare and build confidence. Participants also will have the opportunity to share what their libraries and communities are doing to assist older teens. Together, we'll discuss the most common "adulting" needs and brainstorm ways libraries can better equip young people for success as they move into this challenging (and exciting!) phase of life.

Lego Serious Play is a facilitation and problem-solving method where participants use Lego bricks to model and brainstorm solutions to complex problems by “thinking with their hands.” Emphasizing active engagement, open communication, and inclusion, Lego Serious Play is useful for making library planning and UX projects more participatory for both staff and library users. In our case, Lego building activities provided a fun and engaging way to gain insight into students’ sense of belonging and perceptions of library services, and was useful in helping kickstart more complex design conversations about the library’s homepage.

This program will explore how to leverage the unique personalities of your library staff to create more engaging, relatable marketing. Attendees will: 1) Learn ways to use your staffs' personalities to promote your library 2)Hear suggestions on how to make email marketing, podcasts, and social media more engaging and 3) Provide new ways to think about how your library communicates with your patrons.

Public Libraries collect a lot of data, but for many people, data can be abstract and fail to account for the whole story of an institution. As librarians and library staff it is important for us to tell individual stories that illustrate and elaborate on the data we collect. These stories help communicate our impact to all our shareholders, including city leaders during budget planning, granting organizations, and in our communications with the public. This presentation will include examples of innovative storytelling from libraries around Utah and the country.