Join us at the Dixie Convention Center in St. George, Utah for the 2025 Utah Library Association Annual Conference!Registration is now open, with early bird pricing ending March 31. Soon after registering, you will receive a Sched invite to this event so you can plan your conference schedule. See you in St. George!
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Library workers in the United States face a complex array of challenges in their professional environments. Recent findings from a groundbreaking survey published in College & Research Libraries reveal that harassment and abusive behaviors are alarmingly prevalent in libraries, significantly more than previously thought. The survey indicated that 78% of librarians in academic settings have encountered gender harassment, while 64% reported experiencing seductive behavior from patrons, and 35% have faced sexual assault. Additionally, the 2022 Urban Libraries Unite Trauma Study, which gathered responses from over 435 urban library workers, paints a vivid picture of the difficult working conditions many face. This survey not only highlights these challenges but also provides a promising framework for addressing the needs of the library community. The emotional labor involved in library work is substantial, particularly as workers frequently interact with patrons who are distressed or frustrated. Library staff often act as frontline responders, necessitating a high level of empathy and professionalism in their interactions. Recognizing that staff are an organization’s most valuable resource, it is crucial to protect them. In this session, we will discuss the urgent need for evidence-based, trauma-informed programs focusing on human safety, de-escalation techniques, leadership development, and crisis management.
